Refund policy

Return & Refund Policy

Effective Date: May 20, 2026

At FynTric, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we offer a simple and transparent return and refund process to make your shopping experience worry-free.

Returns Eligibility

To be eligible for a return, items must:

  • Be returned within 7 days of delivery
  • Be unused, unworn, and unwashed
  • Have all original tags and packaging intact
  • Be free from stains, odors, damage, or alterations
  • Include proof of purchase or order confirmation

Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Final sale or clearance items
  • Gift cards
  • Customized or personalized products
  • Innerwear, socks, or hygiene-sensitive items
  • Products damaged due to misuse or improper handling

Return Process

To request a return, please contact us at:

Email: fyntricsupport@gmail.com

Please include:

  • Your order number
  • Product details
  • Reason for return
  • Photos if the item is damaged or defective

Once your request is approved, we will provide return instructions.

Please do not send products back without confirmation from our support team.

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, refunds will be processed to your original payment method within 5–7 business days.

Please note:

  • Original shipping charges are non-refundable unless the return is due to our error
  • Processing times may vary depending on your bank or payment provider

Exchanges

We offer exchanges for eligible items subject to stock availability.

If you would like a different size, color, or replacement product, please contact us within 7 days of receiving your order.

Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.

After verification, we will arrange:

  • a replacement,
  • exchange,
  • or full refund at no additional cost.

Return Shipping Costs

  • Customers are responsible for return shipping charges unless the item received was damaged, defective, or incorrect.
  • Shipping charges paid during checkout are non-refundable unless required by law.

Contact Us

For any return or refund-related questions, feel free to contact us:

FYNTRIC Support
Email: fyntricsupport@gmail.com
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST